When we refer to ‘Pig and Olive Limited’ we mean the business entity that acts as the controller or processor of your information.
- We collect anonymous statistics about your visit, like which of our pages you viewed.
- If you submit your information (either an online enquiry or order via our online shop), we take great care to keep your information safe and we’ll never share it with others without your permission.
- We never share your data with third parties except to help us deliver our own services.
These are just the key points. If you need detail, keep reading.
Why we process your data
We may process your data for a number of different purposes:
- To keep you up to date with the latest, relevant content we have published.
- To keep you up to date with and invite you to any of our latest, relevant events or promotions.
- To collect your feedback and seek your insight through online survey invitations.
Tracking our visitors
We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to improve our website.
Our lawful basis for processing your data
It’s in Pig and Olive Limited’s legitimate business interest to keep its customers and contacts informed of our latest content, products and services and to manage and administer their purchases.
We process customer and client data and use direct marketing as part of this legitimate interest. It’s necessary for us to use a variety of direct marketing channels and messages to ensure our contacts are kept informed, and wherever possible we make sure the messages we send are targeted and relevant. Any direct marketing we undertake complies with e-privacy rules on consent.
We will keep your data safely and securely for as long as necessary or according to your instructions, and we review the data we hold at least once every two years. If you’d like more information about how we store your data, please contact us directly.
In particular, you could expect to receive from us:
- Details of any promotions.
- Details of events that you may be interested in.
- You can manage your preferences and unsubscribe from any or all of these different types of email at any time.
Types of data we collect
When you are making an enquiry for our products or services we’ll collect the kind of standard, non-sensitive information you would expect a B2B supplier to request. For example, we’ll ask for:
- Your name
- Your email address and contact number
- Your address.
This information is only used by us to respond to your enquiry with relevant information and prices, and is stored in a CRM system. You can opt out of these communications at any time by clicking unsubscribe. We will never provide your personal information or email address to any third parties.
We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time by sending us an email.
Online orders and payments
We share information with these companies only to the extent necessary for the purposes of processing payments you make via our web shop. For orders placed online, we will also ask for:
- Invoice/billing address
- Delivery address
Your rights over the personal data we hold
You can reasonably request access to the personal data we hold on you, at any time, and we will provide that information free of charge within one month of your request at the latest.
You can request inaccurate or incomplete personal data held on you to be rectified or completed or for your personal data to be suppressed or erased, and we will respond within one month of your request at the latest. We will supply any data you request in a suitable format.
Your right to object
You have the right to opt out of our direct marketing at any point, and we will deal with your request immediately. You can unsubscribe from our emails automatically by clicking the unsubscribe link in each email. To opt out of our direct mail or telephone marketing please email firstname.lastname@example.org
To secure your personal information, access to Your Data is password protected. It is your responsibility to keep your password confidential and not to share this information with anyone. To protect data stored on Pig and Olive Limited servers, Pig and Olive Limited regularly audit Pig and Olive Limited’s system for possible vulnerabilities and attacks. Whilst Pig and Olive Limited will implement the security measures detailed above, transmission of information via the internet is not completely secure and therefore transmission via the internet is at your own risk.
Pig and Olive Limited takes many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:
- Use of SSL encryption for sensitive data
- Hardware stored in secured datacentres behind firewalls
- All access to information restricted by password
- Restrictions to what information can be accessed via any location
Pig and Olive Limited may store and process personal information collected on www.pigandolive.co.uk ort www.pizzaonthepebbles.co.uk in the UK or any other country including outside the European Economic Area (“EEA”) in which Pig and Olive Limited or its affiliates, subsidiaries or agents maintain facilities.